Specialized is recalling select Turbo e-bike models because of a danger posed by the chain guard, potentially saving riders from hazardous accidents.
At a Glance
- Specialized recalls Turbo e-bike models over chain guard safety issue.
- Models affected: Turbo Como IGH, Turbo Como SL IGH, Turbo Vado IGH.
- Risk involves entanglement of clothing, causing potential falls.
- No serious injuries reported; proactive measure by Specialized.
Specialized Takes Action on Safety Issue
Specialized has initiated a voluntary recall for specific models of its popular Turbo e-bikes. The problem, identified as the chain guard, could trap loose clothing and lead to falls. This recall affects the Turbo Como IGH, Turbo Como SL IGH, and Turbo Vado IGH models, which include both chain-drive and belt-drive systems. These e-bikes were in distribution from 2021 until 2024. Specialized emphasizes that no serious injuries have been reported as of yet.
This recall affects e-bikes sold internationally, with a particular note on Australia, where these models were sold between September 2022 and March 2025. Riders are advised to visit an authorized Specialized retailer to receive a free chain guard replacement. The company pledges to cover both parts and labor costs, showcasing a firm commitment to customer safety.
Precautionary Steps Amidst Safety Concerns
The recall emphasizes Specialized’s proactive strategy to mitigate risks before injuries occur. The initiative reflects a broader trend towards enhanced safety measures in the micromobility sector, owing to a rise in e-bike and scooter usage worldwide. This move by Specialized continues to underscore the importance of rider safety whilst highlighting the benefits of choosing reputable brands with extensive dealer networks.
Specialized has announced a voluntary recall for several of its popular Turbo e-bike models after identifying a safety issue with the chain guard that could pose a fall risk to riders.
Owners of the affected models are urged to cease using their bicycles until replacements are made. Riders can verify whether their bikes are impacted by consulting Specialized’s official recall notice page or reaching out to their Rider Care team.
A Commitment to Safety
This recall illustrates Specialized’s steadfast dedication to rider security, choosing to err on the side of caution even in the absence of any critical injuries. Such measures ensure peace of mind for the user while promoting a culture of safety and trust in the industry. Customers can rely on Specialized’s responsive customer service and robust dealer network to provide the necessary support in resolving this issue promptly.
Specialized continues to urge riders to visit dealers for prompt service, ensuring that the riding experience remains both enjoyable and safe.
